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When we receive an order we will validate the order and confirm the order via email that it has been received and being processed. Delivery will be made by courier of our choice. We intend to deliver all products within 3 to 5 working days of us confirming receipt of the order. This is an estimate only and may be subject to delays beyond our control. If we are not able to supply the products or there is likely to be a significant delay in making delivery (e.g. because the product is out of stock), we will notify you as soon as reasonably possible, in which case you may cancel the order and you will receive a refund. We will not otherwise be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being fulfilled or the products not being delivered within the anticipated delivery time. We will not be held responsible for any products damaged in transit.